FAQs
Frequently Asked Questions (FAQs) – Katt’s Mania
1. What payment methods do you accept? We've got you covered! 💳 We accept all major secure payment methods, including Visa, Mastercard, AMEX, PayPal, Google Pay, and Shop Pay. Your security is our top priority, so all transactions are 100% encrypted.
2. Do you ship worldwide? You bet! 🌍 Katt's Mania is on a mission to deliver awesome gadgets to every corner of the globe. We proudly ship to the United States and over 30 other countries (and the list is always growing!).
3. How much is shipping? For the vast majority of our destinations, including the USA, our tracked shipping is absolutely FREE! For a few specific regions with higher carrier costs, a small surcharge is transparently calculated at checkout. We promise: no surprises, ever.
4. How long does shipping take? We're fast! All orders are processed within 24-72 hours. After that, shipping times are:
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Standard Worldwide Shipping: 7-15 business days for most of our products.
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🚀 Fast USA Shipping: We have a special collection of products that ship from our US warehouse. These items are clearly marked with a 🚀 and arrive to our US customers in just 5-8 business days!
5. Are there any hidden fees or surprise charges? Nope! Zero. Nada. The price you see at checkout is the final price you pay. We're all about 100% transparent pricing, so you'll never face nasty surprise fees on delivery.
6. How can I track my order? Of course! The moment your treasure is on its way, we'll send you an email with your tracking number. You can watch its journey across the globe right to your front door!
7. What if my order arrives damaged? Oh no! While we pack every item with love and care, sometimes the journey is rough. If your order arrives with any issues, just email our support team at support@kattsmania.com within 7 days of delivery with a few photos. We'll get a replacement or a full refund sorted for you right away. We've got your back!
8. How can I get in touch? We'd love to hear from you! Our friendly support team is always ready to help. The best and fastest way to reach us is by emailing us directly at support@kattsmania.com.
